Interpump Fluid Solutions – Covid 19

We are pleased to confirm that Interpump Fluid Solutions remains fully open and providing a wide array of hydraulics products to many industrial sectors including the front line, such as councils, key manufacturing facilities, agricultural, water, electrical, pharmaceutical and transportation.

With our large, fully-stocked facilities in Kidderminster, our network of stockists through the UK and our countrywide mobile on-site service, we are well placed to continue to support essential services, at this challenging time.

Our trade counters are open, but the process in which we operate this has changed. A member of our team will come out to you in the parking area and collect your hose or equipment, respecting the 2m rule. Protective gear will be worn during this process, with all surfaces being sufficiently cleaned. Rest assured these procedures will not affect the quality of service you will receive, and are designed to promote a safe working environment for everyone.

Our Hydralok products offer the option for self assembly in this time of social distancing. Each assembly machine is fully compatible with our range of qualified hoses and fittings.

Our PTO Pump division is continuing to support the transport industry at this vital time, as it brings essential supplies and food to where it is needed.

If you are using our 24hr mobile service, please respect the social distancing guidance with our engineers, ensuring there is a sufficient working space of 2m between all parties and it is vital you refrain from entering their mobile workshops. We are currently unable to test or enter machinery cabs on site, so please ensure you, or a member of your team, are available to safety test all equipment after we have completed the repair. Multiple forms of alternative and contactless signature capture are available and will be offered to you onsite once your job is complete.

In line with the Government’s advice, we are taking necessary precautions to protect our staff’s health and wellbeing. Wherever possible, all but essential duties are being carried out remotely as we continue to fulfil our customers’ requirements.

We are very grateful for the continued dedication and high level of commitment from each and every one of our staff and we trust that our people and our customers will manage to stay safe through the coming weeks.

If you are unsure of anything or have any questions regarding our current working procedures, please feel free to contact us.