Hydraulic hose suppliers

Meet Lorenzo Panzone, Technical Manager at I.M.M. Hydraulics

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We interviewed Lorenzo as another key figure in our company. We asked him to tell us the key features that most distinguish his work.

The Interview

Can you tell us what your role of Technical Manager involves?

Some of the processes the Technical Manager is responsible are:

  • Product Design, Development and industrialization;
  • Product Certification;
  • Technical Documentation issue.

Another main task is to ensure that the documentation, procedures and communication flows smoothly. Also ensuring everything is in compliance with our high standards. After all, our target is – “Excellence”. As I.M.M. Hydraulics core business is technical products (Hose, Fittings & Machines) It is paramount the technical manager keeps everything clear, precise and accurate. Alongside this I have to consider the technical needs of our two crucial stakeholders:

  • Customer: specification, requirements, requests;
  • Company: the technical business unit is responsible for the correct communication aimed to inform and to train towards production (process engineering and documentation), marketing (technical documentation to support the proper product launch in the market), sales (technical support), quality (specs definition in order to define the related control plan), purchasing (in order to define the proper terms of purchase for the supplier).

Lorenzo is also the focal point for all phases of technical product management for the Stakeholders.

What is the value of timings as the person responsible for all these procedures?

First, I would like to thank you for this question and quote Peter Ducker:

Time is the scarcest resource and unless it is managed nothing else can be managed.

It is clear that the “Time to Market” concept is not only applicable to sales & marketing, but it can be extended to all company levels. In my specific area of the company, time management is a critical success factor. For example, in project management. Time is one of the main constraints as well as cost, quality and scope. Once technical construction specification is set up, timing is the base of product management. The engineering process cannot exceed certain time parameters, this also includes the fulfilment process of our production lines. These provide the final product from the raw materials.

Have you adapted any methods over the years to help with these output targets?

The outputs, as a measurement of the process, are not the only interesting parameters for a technical manager. An important issue to consider is the outcomes, as are the results of a process or a project that can be evaluated in terms of ROI or impact on business.

I have 3 methods I like to use:

Project Management – This is a really efficient tool that can generate great value in my position.

The Deming cycle – PDCA (Plan – Do – Check- Act) This is my second most important tool. An important task for me is to support and promote the continuous improvement of products and processes. For this reason, it is paramount to create a worthy cycle that takes the “AS IS” condition and establishes a path for an improved “TO BE”.

Risk-based thinking is also a powerful tool I use. I use this approach to do a risk evaluation and analysis (in accordance to technical specs, process and non-conformity or failure mode) and produce a dedicated action plan for design and construction process this then minimizes any the negatives and maximize the opportunities coming from a product and a process “value added” base.

All tools I use for technical issues must be based on the final target of a proactive approach to participate with all company entities, business development and continuous improvement with a clear and committed focus on the customer (internal and external).

What are the possible obstacles that you may have to overcome in this role?

As per my role and vision, I aim to always have a clear layout of targets and numbers. All related to the process and/or the product to be managed. Then my first challenge is to fully analyse the problem that I need to overcome, whilst keeping our different stakeholders in mind. The second challenge is to ensure we are always getting the best results from our inputs and meet all requirements. I wouldn’t call them obstacles within the company but more an “inertia” that comes from natural company dynamics with different approaches due to several entities involved.

Finally, my most important task is to keep a value-added approach coming from our products. Making sure they are:

  •  perfect for the requirements;
  • customer focused;
  • developed in an efficient, productive and sustainable way;
  • Always in a continuous improvement process.

Vincenzo Ciarelli (IMM Hydraulics): the challenges of a QM

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Versatility and customer satisfaction: focus over the role of the Quality Manager

With the aim to present to the experts and, above all, the amateur the complexity of the development processes of a large company like ours, we asked Vincenzo CiarelliIMM Hydraulics Quality Manager – to tell us about his role and to linger over the meaning of some concepts that mostly identify the centrality of his profession. Here you can find a brief interview that we have prepared for you. Enjoy the reading.

The Interview

What does a Quality Manager do? Does he have a very flexible role?

The Quality Manager is responsible for implementing the company’s quality processes and systems so that they are conforming to the reference standards. He oversees the overall company’s qualitative machinery, making sure that all processes respect the quality plan and guaranteeing the achievement of the targets within the established time frame. Obviously, this implies a professional adaptability that includes the attention to the customer, the planning, the constant participation in the manufacturing and business processes in general.

What does it mean for you to be Quality Manager in a company like IMM Hydraulics?

IMM Hydraulics is a company belonging to Interpump Group and has been working in the hydraulics for more than 30 years. Being a QM in a market leader is first of all a challenge and it also requires a constant professional updating and daily commitment to the creation of value for the company.

Could we say that the QM is the guarantor of all the internal and external company processes?

The QM is certainly the guarantor of the company processes globally intended and aimed at quality. He has a systemic vision of the organization for which he works, and through involvement and participation he can be considered as the driver of the continuous improvement for internal and external satisfaction. However, we need to point out that every company branch carries out its own task, taking into consider the quality of the processes and of the systems. The awareness of each area to achieve quality targets lays at the basis of the creation of the quality itself.

Quality must be perceived as a mission by the organization. The task of the QM is to increase the collective commitment towards the service of the quality. The QM alone is not able to create quality for the whole organization as well as for the customers.

Nowadays more than ever business and quality go at the same pace. Do you agree with this statement?

I absolutely agree. To be a successful company nowadays you must be able to match all the costumers needs, to guarantee a constant improvement of the product offering, to invest in research, development and updating, to create new technologies and study focused procedures in order to get better results. This allows to create a virtuos a continuous process which must never stop, assuring the growth of the company itself.

Do you have new targets for this year?

Customer is my priority.

This is the Quality Department’s main target for this year and this is the message that we want to pass within the company. We want to improve all the manufacturing-and-not processes in order to increase costumers’ satisfaction. We’ll therefore direct the know-how, the experience, our strong motivation for improvement towards the costumer, because we believe these drivers are synonyms of reliability and trust.

 

 

I.M.M. Hydraulics receives the “Premio Campioni di InnovAzioni”

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I.M.M. Hydraulics is delighted to be amongst the winners of the coveted award issued by Confindustria, together with Lavazza and Ferrero

How to do business in a virtuous way, is the guiding principle for the 2018 edition of Premio Campioni di InnovAzioni. The Announcement made by Confindustria Chieti-Pescara (General Confederation of Italian Industry), saw I.M.M. Hydraulics in Atessa (CH-Italy) among the winners at the Pescara Aurum. Attending alongside the CEO of I.M.M Hydraulics, Marcello Di Campli, was Raul Romolo Venturi the Communication and Public Relations Director at Ferrero and Angela di Cristinzio and Achille Marciano, both managers of Lavazza. The ceremony for this internationally recognised award was held in October and is focused on small and medium-sized enterprises that provide value in innovation across international markets.

The words of our CEO

A big thanks to the whole I.M.M. team!

Di Campli also focused his attention on the progress our industry has made during the last few years, “Five years ago, we focused a significant portion of our new investments in research and innovative projects, aiming at the premium segment of the market and competing with the most renowned market leaders. The outstanding results of new and existing projects told us that this decision was the right one and gave us the motivation needed to continue forward.” Marcello concluded with a deserved well done to the whole team and reminded us to “… never lower our guard. The route is traced but the route is still long and full of obstacles”.

Welcome HyRail: a new complete certification!

We are pleased to welcome HyRail: here is a new certification for I.M.M Hydraulics

A new complete certification: rail industry requires the highest level of reliability and safety in order to provide protection to people and personnel on board in case of fire.

SPECIFICITY

EN45545-2 is the only standard approved in Europe for hose assembly fire behavior

Interpump Hy-Rail complies with requirements of UNI EN 45545-2:2015

for Hazard Level HL1-HL2 requirement set R22 and HL1-HL2-HL3 requirement set R2

Hannover 2018

Driving Tomorrow – Hannover 2018

Join us at IAA Commercial Vehicles Exhibition in Hannover, 20-27 September 2018

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Our Interpump Fluid Solutions team will be waiting to meet you at Halle Stand C44

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